Privacy Policy & GDPR Compliance
Effective date: 30 July 2024
This privacy notice outlines how we collect and process your personal data through www.livewildbirthfree.com and any information you may provide through this site when you purchase a product or service, sign up to the newsletter or fill in a form.
By providing us with your data, you confirm that you are over 13 years of age.
THE WEBSITE
This website is operated by Live Wild Birth Free Ltd. and we are committed to protecting your personal information and will keep any information you provide safely and securely. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.livewildbirthfree.com (the “Site”), https://livewildbirthfree.mykajabi.com and https://livewildbirthfree.kajabi.com. Saima Kara and Live Wild Birth Free is the data controller and we are responsible for your personal data (referred to as ‘we’, ‘us’, or ‘our’ in this privacy notice
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
Our contact details
Name: Saima Kara
Address: 4 The Climb Rickmansworth Herts WD3 4DX
Phone Number: 07734774011
E-mail: [email protected]
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
Client feedback
Client questionnaires
Live Call Recordings from Zoom
Live Call Recordings on Kajabi.
AN OVERVIEW ON HOW AND WHICH DATA WE COLLECT
DOWNLOADS & RESOURCES FROM WEBSITE
Identity data - First name & Surname
Contact - email address
If you choose to make a download, your details will be obtained for our mailing list so that you can be informed of relevant information - updates, offers, events, addition to services.
Your details will not be shared by us with any third parties and we are mindful to never send spam. There is an option to unsubscribe from the list with every newsletter if you no longer wish to receive them.
EVENT BOOKINGS & PRODUCT PURCHASES
Identity data - First name & Surname
Contact - email address, home/billing/business address, website, telephone numbers
Financial Data is not collected - all payments are collected either by BACS, Worldpay, Stripe or Paypal
Transaction Data may include details about payments made by yourself for course bookings.
Your personal data will be stored and be accessible by Live Wild Birth Free
Your details will not be shared with any third parties and we are mindful to never send spam. There is an option to unsubscribe from the list with every newsletter if you no longer wish to receive them.
CLIENT PREPARATION FORMS
Identity data - First name & Surname
Contact - email address, home/billing/business address, website, telephone numbers
Questions to better serve you - in regards to the support your are looking for
Sensitive Data - we do not request details about your race, ethnicity, religious or philosophical beliefs, or sexual orientation, criminal convictions or offences
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation. We do not collect any information about criminal convictions and offences.
Financial Data is not collected - all payments are collected either by BACS, Worldpay or Paypal
Transaction Data may include details about payments made by yourself for course bookings.
Your personal data will be stored and be accessible by Live Wild Birth Free Ltd.
CLIENT FEEDBACK FORMS
Identity data - First name & Surname
Contact - email address, home/billing/business address, website, telephone numbers, social media accounts
Questions to better serve you - in regards to the support your received
Sensitive Data - we do not request details about your race, ethnicity, religious or philosophical beliefs, or sexual orientation, criminal convictions or offences
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation. We do not collect any information about criminal convictions and offences.
Financial Data is not collected - all payments are collected either by BACS, Worldpay or Paypal
Transaction Data may include details about payments made by yourself for course bookings.
Your personal data will be stored and be accessible by Live Wild Birth Free.
Your details will not be shared with any third parties and we are mindful to never send spam. There is an option to unsubscribe from the list with every newsletter if you no longer wish to receive them.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To best serve you
For market research purposes
For marketing purposes
We use the information that you have given us in order to serve you as our client, develop our products/services and sell our products/services.
We may share this information with others within our business.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored on a password protected laptop and in cloud storage as well as Zoom, Flodesk and within Kajabi.
We keep client data for seven years. We will then dispose your information by deleting the data from storage. We will only retain your personal data for as long as is necessary to fulfil the above, as well as legal, accounting and medical stipulations
WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and online payment services), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Kajabi to power our website and online store--you can read more about how Kajabi uses your Personal Information here: https://legal.kajabi.com/policies/privacy. We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
OPTING OUT
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Please let us know if your personal information changes by emailing us on [email protected]
LINKS TO THIRD PARTY WEBSITES
When you are using the livewildbirthfree website you may click on a link that is not operated by us, in which they may send their own cookies to you and request data/personal information. This is beyond our control and we are not responsible for anything that occurs on a third party website. By having a third party link on our website it doesn’t make any promises or recommendations about their service and how they operate, and we may not have any connection with the operators. It is recommended to read the privacy policy of third party websites as their policies may differ to that of livewildbirthfree.com
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
You have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk) if you are not happy with any of the ways we collect data. We would be grateful if you could inform us beforehand so that we can attempt to resolve the issue.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
More information on your personal rights are outlined here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
CHANGES TO THE PRIVACY POLICY
On occasion, livewildbirthfree may be legally obliged or make the decision to update or make changes to this policy. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes will be updated to this page. Unless required by law, any changes made to this privacy policy will not affect any of the way we treat data collected prior to the date of the policy change. This policy was last updated on Monday 29th July 2024.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
